We are happy to help you!

Do you have a question? Feel free to contact us, we are always ready to help you! You may also find the answer to your question in our extensive FAQ list , where we have already answered the most frequently asked questions for you. Are you still unable to figure it out? Let us know, we are happy to think along with you!

Frequently Asked Questions

Orders placed Monday through Friday before 5:00 PM will be shipped the same day. Within the Netherlands, you will usually receive your package within 1-2 business days.

For orders over €75,- shipping is free within the Netherlands and Belgium. For orders under €75, shipping costs are €5.95.

Yes, you can return or exchange your order within 14 days of receipt. You can easily arrange this via our return portal. Return costs are at your own expense.

Go to our returns portal on the website, follow the steps and download your return label. Pack your item well and take it to a shipping point. Once we have received your return, we will process it within 5 working days.

If your order has not yet been shipped, you can cancel it. Please contact our customer service as soon as possible via Support@livyn.nl.

On the product page you will find a size chart with measurements. Still in doubt? Please contact our customer service via Support@livyn.nl or ask your question via one of our social media accounts @livyn.nl. We are happy to help you!

Please contact our customer service directly via Support@livyn.nl. We will find a solution together and ensure that you are satisfied.

Sign up for our newsletter and follow us on social media. That way you'll be the first to know!

Once your order has been shipped, you will receive an email with a track & trace code. This allows you to track your package.

Currently we only sell online through our webshop. Keep an eye on our website and social media for possible pop-up shops or events in the future!

Yes, we offer multiple payment options, such as Klarna, which allows you to pay in installments. Check out the checkout for more payment options.

If an item is sold out, you can sign up for a notification when it is back in stock. We will then notify you by email as soon as the product is available.